Action History

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Action History displays the actions performed on a Request along with details such as who has taken the actions, the date, and time. This allows the administrator or the primary user of the Request to review the progress made on the Request, in addition to providing insight into the actions taken by a FOIA officer to complete a Request. You can view the Action History of a Request at any time during its processing.

Steps to View the Action History of a Request

  1. Open the Request for which to view the Action History .

  2. Click Log/Reports. The Log/Reports screen displays as shown below.

    Overview of log reports with highlighted Action History option for user navigation.

  3. Click Action History (highlighted in the image above). The Action History screen displays as shown below.

    Action history table showing document requests and actions taken by Richard Gaudin.

    On the Action History screen, you can view the following information:

Field

Description

Action

The action performed on the Request.

Comments

The comments entered when performing an action on the Request.

Action Taken By

The user name corresponding with a specific action.

Action Date/Time

Date and Time when a particular action was performed.

  1. To view the complete comment details, double-click on an action, or select an action and click View Details. The following screen displays:

    Document request details including subject and comments for FOIA request 16-FOI-00156.

  2. In addition, the following actions are available on this screen:

Action

Description

View Details

View details of the selected Action History log item

Export

Export the selected Action History Log item

Print

Print the selected Action History Log item

Print All

Print all items in the Action History Log

Close

Close this screen

NOTES:

  • When Actions are taken on a Request for Documents that went to an "Other" location, the Action History includes details about that location.

  • When viewing Action History, all attachment subjects/file names are included as part of the Correspondence Sent action.

  • Double-click on any Sub Requests to view the actions taken on them and the exemption codes that have been applied. When a Request is re-closed after an amendment and the documents are delivered for a Request, the Action History will be updated with the appropriate entries. The final closed date will be used to calculate the median days for the Annual Report. The Target Date Changed screen displays the changes in the target date of the Request. Transfer Request comments for the Open Government Act will be updated with the appropriate information.