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Call JS Function

  • Updated on Feb 27, 2026
  • Published on Jan 29, 2026
  • 1 minute(s) read
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The Call JS Function executes the specified JavaScript expression in the JS Statement. It stops current execution and calls the JavaScript function.

NOTE: Any statement below a Call JS statement will not be executed.

If you want to send any data of a form field as parameter to the JavaScript function, the name of form field can be embedded with the symbols “!~” and “~!”. Any text within these symbols is treated as an expression and is evaluated. The JavaScript editor (covered more thoroughly in a separate section) can be used to include more complex JavaScript in your Call JS rules.

Here is a list of out of the box JS functions that are available to use with CallJS:

Function

Function Description

Details

GoToForm(internalName, additionalQueryParamString)

GoToForm function displays different case form in current tab. The form that gets shown is defined in the first parameter: internalName. User can also add additional query parameter(s) to the url when form loads

  • Parameter: internalName – it is the internal name of form. To go back to the original template for the current tab, please enter empty string (“”) in the parameter.

  • Parameter: additionalQueryParamString – a string with query parameter(s) that gets added on to the url when form loads. When none required, please enter empty string (“”) in the parameter.

Example usage:

  • Scenario 1: User is in a tab that uses form A and wishes to display form B in form A’s tab when a button is clicked:

GoToForm(“formB_Template_Name”, “”)

  • Scenario 2: User wishes to add a parameter, testParam=1, into the url when switching from form A to form B:

GoToForm(“formB_Template_Name”, “&testParam=1”)

  • Scenario 3: User wishes to view the original form A in the current tab when a button is clicked:

GoToForm(“”, “”)

ECase_FolderSave()

Allows user to save current case folder page

fn_refresh()

Allows user to refresh current page

OpenCaseAction(folderNumber, actionName, role, rowId, refreshParent)

Opens a popup to display a case action form

  • Parameter: folderNumber is the folder number of the folder

  • Parameter: actionName is the case action you want to fire

  • Parameter: role is the user role you want the form to open with

  • Parameter: rowId is the unique ID of the record you want the form to open. If 0 is passed then it will create a new record

  • Parameter: refreshParent is either “Y” or “N”, depending on if you want the parent window to refresh when the form closes.