Case User Interface

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The case user interface in eCASE defines the UI elements and tabs for a particular case type. The UI is developed based on the case type data model. The UI designer allows you to create interfaces by binding data fields to UI controls, and applying styling and presentation logic rules to these controls. The UI Designer is flexible enough to fulfill highly specific business requirements, allowing you to make changes to the UI style, presentation logic rules, and data bindings.

The case user interface can be created for following different form types:

1.      Case Forms: Case forms are created to build the user interface for different case types. Case forms are displayed either as Tabs in the case folder or as pop-up screens when configured as toolbar buttons for the case folder.

2.      Portal Forms: Portal forms are created so that forms are available online in the eCASE portal. Portal users can submit portal forms to create/update cases in eCASE.

3.      Attachment Properties Forms: Attachment properties forms for case types are created to display or capture custom properties for each document.

4.      Case Action Forms: In eCASE, case action forms for case types are created to show the case action user interface.

5.      Contact Forms: In eCASE, contact forms can be created to create, edit and view contacts with selected contact fields.

6.      Application Forms: Application forms for different applications are created to provide customized user interfaces at the application level.