VPATĀ® Version 2.4
Name of Product/Version: PAL (Public Access Link) 11.5
Report Date: 01/19/2024
Product Description: Integrated directly with ATIPXpress, PAL offers a centralized location for receiving online ATIP requests, delivering responsive records, communicating with requesters, collecting fees, and providing access to released documents in a public reading room in accordance with agency proactive disclosure guidelines.
Evaluation Methods Used: Accessibility tests are integrated into the unit testing and integration testing protocols of developers. For this, they are trained and equipped with state-of-the-art automated accessibility testing tools. Success criteria not covered by the automated tests are covered by the manual testing protocols of our quality assurance testers, which include testing with assistive technologies. Key test methods used listed below.
Tool Based Testing: Sort Site 5.0 and Web Accessibility Tool bar
Color Contrast Testing: Web Accessibility Tool bar
Screen Reader Testing: JAWS 2020 & Chrome
Screen Magnifier Testing: OS tools on Windows
Manual Accessibility Testing: Keyboard testing with visual focus.
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āVoluntary Product Accessibility Templateā and āVPATā are registered
service marks of the Information Technology Industry Council (ITI) Page 1 of 19
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline | Included In Report |
Level A (Yes) Level AA (Yes) Level AAA (No) | |
Revised Section 508 standards published January 18, 2017 and corrected January 22, | (Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.0 Report
Tables 1 and 2 also document conformance with Revised Section 508:
Chapter 5 ā 501.1 Scope, 504.2 Content Creation or Editing
Chapter 6 ā 602.3 Electronic Support Documentation
NOTE: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Notes:
Criteria | Conformance Level | Remarks and Explanations |
1.1.1 Non-text Content (Level A) Also applies to: Revised Section 508
| Supports |
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: Revised Section 508
| Not Applicable | |
1.2.2 Captions (Prerecorded) (Level A) Also applies to: Revised Section 508
| Not Applicable | |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: Revised Section 508
| Not Applicable | |
1.3.1 Info and Relationships (Level A) Also applies to: Revised Section 508
| Supports |
|
1.3.2 Meaningful Sequence (Level A) Also applies to: Revised Section 508
| Supports |
|
1.3.3 Sensory Characteristics (Level A) Also applies to: Revised Section 508
| Not Applicable | PAL application does not have any sensory characteristics. |
1.4.1 Use of Color (Level A) Also applies to: Revised Section 508
| Supports |
|
1.4.2 Audio Control (Level A) Also applies to: Revised Section 508
| Not Applicable | |
2.1.1 Keyboard (Level A) Also applies to: Revised Section 508
602.3 (Support Docs) | Supports | PAL adequately supports keyboard functionality. Forms are accessible by keyboard and assistive technologies. Some forms use a combination of fields, buttons, inline help, and links. Some menu lists require navigation using the tab key rather than the arrow keys ā the more commonly expected keyboard behavior |
2.1.2 No Keyboard Trap (Level A) Also applies to: Revised Section 508
| Supports | PAL does not have any Keyboard traps. |
2.2.1 Timing Adjustable (Level A) Also applies to: Revised Section 508
| Supports | PAL users are prompted with warning and having the ability to extent the session. |
2.2.2 Pause, Stop, Hide (Level A) Also applies to: Revised Section 508
| Not Applicable | PAL application does not have any moving, blinking and scrolling information. |
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: Revised Section 508
| Not applicable | PAL does not have any flashes. |
2.4.1 Bypass Blocks (Level A) Also applies to: Revised Section 508
| Supports |
|
2.4.2 Page Titled (Level A) Also applies to: Revised Section 508
| Supports |
|
2.4.3 Focus Order (Level A) Also applies to: Revised Section 508
| Supports |
Exception: The focus is lost when you sort a data grid by column. |
2.4.4 Link Purpose (In Context) (Level A) Also applies to: Revised Section 508
| Supports | PAL provides tool tips for all links that will explain the purpose and they are unique and contextual. |
3.1.1 Language of Page (Level A) Also applies to: Revised Section 508
| Supports | Language of content is notified at start of page and when changed within page. |
3.2.1 On Focus (Level A) Also applies to: Revised Section 508
| Supports | In PAL, we have visible on-focus states that use a combination of color and border effect to highlight the focused elements. |
3.2.2 On Input (Level A) Also applies to: Revised Section 508
| Supports | PAL does not change any context when inputting a data. |
3.3.1 Error Identification (Level A) Also applies to: Revised Section 508
| Supports | Error messages communicated using a combination of alerts, landmarks, headings, and links. Where possible, error messages describe each error and link to the appropriate field for resolving the error. |
3.3.2 Labels or Instructions (Level A) Also applies to: Revised Section 508
| Supports | Forms/Pages have clear headings, labels, field sets, and buttons. Inline help provided as needed. The expanded/collapsed state of secondary form content is clearly Indicated, and the fields are accessible.
|
4.1.1 Parsing (Level A) Also applies to: Revised Section 508
| Supports | PAL Web pages written as per W3C specifications. |
4.1.2 Name, Role, Value (Level A) Also applies to: Revised Section 508
| Supports | In PAL, all the user interface components can be programmatically determined. |
Table 2: Success Criteria, Level AA
Notes:
Criteria | Conformance Level | Remarks and Explanations |
1.2.4 Captions (Live) (Level AA) Also applies to: Revised Section 508
| Not Applicable | |
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: Revised Section 508
| Not Applicable | PAL does not have any real time presentations or audio. |
1.4.3 Contrast (Minimum) (Level AA) Also applies to: Revised Section 508
| Supports | PAL controls, Text and images contrast ratio 4:5:1 maintained across the application with 508 supported themes. |
1.4.4 Resize text (Level AA) Also applies to: Revised Section 508
| Supports |
|
1.4.5 Images of Text (Level AA) Also applies to: Revised Section 508
| Supports | In PAL, text of the images can be customized using localization feature. |
2.4.5 Multiple Ways (Level AA) Also applies to: Revised Section 508
| Supports |
The system works well with search and find features built into assistive technologies. |
2.4.6 Headings and Labels (Level AA) Also applies to: Revised Section 508
| Supports | PAL application pages, controls are having proper headings and labels. Labels are unique and contextual. |
2.4.7 Focus Visible (Level AA) Also applies to: Revised Section 508
| Supports | PAL application supports keyboard focus indication on the pages. |
3.1.2 Language of Parts (Level AA) Also applies to: Revised Section 508
| Supports | All the HTML pages in the PAL application will have the language tag, which is default to English. |
3.2.3 Consistent Navigation (Level AA) Also applies to: Revised Section 508
| Supports | All the menus in the PAL application follows the consistent and standard navigation order. |
3.2.4 Consistent Identification (Level AA) Also applies to: Revised Section 508
| Supports | Icons use an icon grammar to facilitate learning. The same icon used for the same action across all pages. Users may combine concepts they already understand to interpret new icons. |
3.3.3 Error Suggestion (Level AA) Also applies to: Revised Section 508
| Supports | Error messages communicated using a combination of alerts, landmarks, headings and links. Where possible, error messages describe each error and link to the appropriate field for resolving the error. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: Revised Section 508
| Not Applicable | PAL application does not have any Legal or financial data but still in our data can checked before submitting. |
Table 3: Success Criteria, Level AAA
Notes: Deleted; Not Evaluated
Revised Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes:
Criteria | Conformance Level | Remarks and Explanations |
302.1 Without Vision | Partially Supports | Supports when combined with Assistive Technology.
|
302.2 With Limited Vision | Supports | Supports when combined with Assistive Technology.
(and other technology) ⢠Scaling/zooming options.
|
302.3 Without Perception of Color | Supports | Color alone is not used to convey the information |
302.4 Without Hearing | Supports | No Auditory alerts are used. |
302.5 With Limited Hearing | Supports | No Auditory alerts are used. |
302.6 Without Speech | Not Applicable | Speech Input is not required. |
302.7 With Limited Manipulation | Supports | Supports when combined with Assistive Technology. ⢠Keyboard-accessible alternatives provided for tools that support drag-and-drop, upload, or reordering.
|
302.8 With Limited Reach and Strength | Supports | |
302.9 With Limited Language, Cognitive, and Learning Abilities | Supports | Simple language is used for text content |
Chapter 4: Hardware
Notes: Not Applicable
Criteria | Conformance Level | Remarks and Explanations |
Heading cell ā no response required | Heading cell ā no response required | |
402.1 General | Heading cell ā no response required | Heading cell ā no response required |
402.2 Speech-Output Enabled | Heading cell ā no response required | Heading cell ā no response required |
402.2.1 Information Displayed On-Screen | Not Applicable | |
402.2.2 Transactional Outputs | Not Applicable | |
402.2.3 Speech Delivery Type and Coordination | Not Applicable | |
402.2.4 User Control | Not Applicable | |
402.2.5 Braille Instructions | Not Applicable | |
402.3 Volume | Heading cell ā no response required | Heading cell ā no response required |
402.3.1 Private Listening | Not Applicable | |
402.3.2 Non-private Listening | Not Applicable | |
402.4 Characters on Display Screens | Not Applicable | |
402.5 Characters on Variable Message Signs | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
403.1 General | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
404.1 General | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
405.1 General | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
406.1 General | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
407.2 Contrast | Not Applicable | |
407.3 Input Controls | Heading cell ā no response required | Heading cell ā no response required |
407.3.1 Tactilely Discernible | Not Applicable | |
407.3.2 Alphabetic Keys | Not Applicable | |
407.3.3 Numeric Keys | Not Applicable | |
407.4 Key Repeat | Not Applicable | |
407.5 Timed Response | Not Applicable | |
407.6 Operation | Not Applicable | |
407.7 Tickets, Fare Cards, and Keycards | Not Applicable | |
407.8 Reach Height and Depth | Heading cell ā no response required | Heading cell ā no response required |
407.8.1 Vertical Reference Plane | Not Applicable | |
407.8.1.1 Vertical Plane for Side Reach | Not Applicable | |
407.8.1.2 Vertical Plane for Forward Reach | Not Applicable | |
407.8.2 Side Reach | Not Applicable | |
407.8.2.1 Unobstructed Side Reach | Not Applicable | |
407.8.2.2 Obstructed Side Reach | Not Applicable | |
407.8.3 Forward Reach | Not Applicable | |
407.8.3.1 Unobstructed Forward Reach | Not Applicable | |
407.8.3.2 Obstructed Forward Reach | Not Applicable | |
407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach | Not Applicable | |
407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
408.2 Visibility | Not Applicable | |
408.3 Flashing | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
409.1 General | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
410.1 General | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
411.1 General | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
412.2 Volume Gain | Heading cell ā no response required | Heading cell ā no response required |
412.2.1 Volume Gain for Wireline Telephones | Not Applicable | |
412.2.2 Volume Gain for Non-Wireline ICT | Not Applicable | |
412.3 Interference Reduction and Magnetic Coupling | Heading cell ā no response required | Heading cell ā no response required |
412.3.1 Wireless Handsets | Not Applicable | |
412.3.2 Wireline Handsets | Not Applicable | |
412.4 Digital Encoding of Speech | Not Applicable | |
412.5 Real-Time Text Functionality | Reserved for future | Reserved for future |
412.6 Caller ID | Not Applicable | |
412.7 Video Communication | Not Applicable | |
412.8 Legacy TTY Support | Heading cell ā no response required | Heading cell ā no response required |
412.8.1 TTY Connectability | Not Applicable | |
412.8.2 Voice and Hearing Carry Over | Not Applicable | |
412.8.3 Signal Compatibility | Not Applicable | |
412.8.4 Voice Mail and Other Messaging Systems | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
413.1.1 Decoding and Display of Closed Captions | Not Applicable | |
413.1.2 Pass-Through of Closed Caption Data | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
414.1.1 Digital Television Tuners | Not Applicable | |
414.1.2 Other ICT | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
415.1.1 Caption Controls | Not Applicable | |
415.1.2 Audio Description Controls | Not Applicable |
Chapter 5: Software
Notes:
Criteria | Conformance Level | Remarks and Explanations |
501.1 Scope ā Incorporation of WCAG 2.0 AA | See WCAG 2.0 section | See information in WCAG 2.0 section |
Heading cell ā no response required | Heading cell ā no response required | |
502.2.1 User Control of Accessibility Features | Supports | Accessibility features native to the browser or operating system used with PAL application. When major version changes happen on windows and IE, PAL tested with OS and browser accessibility features. |
502.2.2 No Disruption of Accessibility Features | Supports | PAL does not disrupt any browser or OS accessibility features. |
502.3 Accessibility Services | Heading cell ā no response required | Heading cell ā no response required |
502.3.1 Object Information | Not Applicable | Not a platform software or tool. |
502.3.2 Modification of Object Information | Not Applicable | |
502.3.3 Row, Column, and Headers | Not Applicable | |
502.3.4 Values | Not Applicable | |
502.3.5 Modification of Values | Not Applicable | |
502.3.6 Label Relationships | Not Applicable | |
502.3.7 Hierarchical Relationships | Not Applicable | |
502.3.8 Text | Not Applicable | |
502.3.9 Modification of Text | Not Applicable | |
502.3.10 List of Actions | Not Applicable | |
502.3.11 Actions on Objects | Not Applicable | |
502.3.12 Focus Cursor | Not Applicable | |
502.3.13 Modification of Focus Cursor | Not Applicable | |
502.3.14 Event Notification | Not Applicable | |
502.4 Platform Accessibility Features | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
503.2 User Preferences | Not Applicable | PAL being a web application is not required to conform to 503.2. |
503.3 Alternative User Interfaces | Not Applicable | Alternative user interface not provided |
503.4 User Controls for Captions and Audio Description | Heading cell ā no response required | Heading cell ā no response required |
503.4.1 Caption Controls | Not Applicable | PAL does not have cations and audio descriptions |
503.4.2 Audio Description Controls | Not Applicable | |
Heading cell ā no response required | Heading cell ā no response required | |
504.2 Content Creation or Editing (if not authoring tool, enter ānot applicableā) | See WCAG 2.0 section | See information in WCAG 2.0 section |
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | HTML editor provided for creating content and discussion posts |
504.2.2 PDF Export | Supports | PAL application supports export of documents in PDF format. |
504.3 Prompts | Not Applicable | |
504.4 Templates | Not Applicable |
Chapter 6: Support Documentation and Services
Notes:
Criteria | Conformance Level | Remarks and Explanations |
601.1 Scope | Heading cell ā no response required | Heading cell ā no response required |
Heading cell ā no response required | Heading cell ā no response required | |
602.2 Accessibility and Compatibility Features | Supports | PAL manuals are compatible with accessibility features. |
602.3 Electronic Support Documentation | See WCAG 2.0 section | See information in WCAG 2.0 section |
602.4 Alternate Formats for Non-Electronic Support Documentation | Not Applicable | Support documentation provided electronically. |
Heading cell ā no response required | Heading cell ā no response required | |
603.2 Information on Accessibility and Compatibility Features | Supports | |
603.3 Accommodation of Communication Needs | Supports | Accessible support services provided via phone and email. |
Legal Disclaimer
casepoint software and documentation have been tested and reviewed. Nevertheless, casepoint makes no warranty or representation, either express or implied, with respect to the software and documentation included. In no event will casepoint be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect in the software or documentation included with these products. In particular, casepoint shall have no liability for any programs or data used with these products, including the cost of recovering such programs or data.