FOIAXpress is a flexible tool that automates and simplifies FOIA and PA Request processing. As you explore the system, you will discover new ways to work more efficiently and manage your Requests. After successful installation, you can start using FOIAXpress.
Steps to Start FOIAXpress
Launch your internet browser.
Enter the FOIAXpress URL in the address bar, then hit the Enter key.
The FOIAXpress Login screen displays as shown in the following example.
Enter your Username and Password.
NOTE: Click the Forgot your password? link to retrieve a lost password. A code is sent to the email associated with the Username provided, allowing you to create a new password
Click Sign In. After Signing in, the FOIAXpress home page will open as shown below. The home page contains performance oriented components that assist users in carrying out actions quickly and easily.
NOTE: If your login information is incorrect, your system may lock your account after a certain number of failed attempts. Thie number of remaining attempts displays on the login screen if your information is rejected.
Session Information
An alert message displays to alert you if your session is about to time-out. This alert information automatically pops up per the time period configured in Administration > Security > Security Configuration. This allows you to avert the session time-out within the prescribed time, which is configurable up to 60 seconds.
The Alert Information screen contains countdown information as well as two buttons: Continue Your Session and Sign Out. If you click Continue Your Session, the session will continue. If you click Sign Out or do not click any button within the scheduled time, the session will automatically terminate and you will be taken to the Login screen.
If your session remains inactive beyond the allowed time period, the session will automatically terminate and you will need to login again. These time-out settings are configurable.
Using Single Sign-On or e-Authentication
With the proper permissions, authorized Microsoft Windows users or authorized e-Authentication users can sign into FOIAXpress directly, without typing a user name and password. To configure the application this way, the user needs to be an existing member of the FOIAXpress application with a user name that matches the Windows or e-Authentication user name.
When a user logs into the application with the Single Sign-On or e-Authentication option, the disclaimer text pop-window appears on the home page, per your configuration. Read the disclaimer text, then click OK.
NOTE: When using single sign-on, users are not automatically logged out when they close their browser. However, when the session passes the defined time threshold, the user will be automatically logged out in IIS. This is reflected on the User Logins Report.