Access the FOIAXpress Help Menu by clicking Help from the top-right of the User Interface:

The following options are available under the Help menu:
Selection | Description |
|---|---|
Error Log | An Error Log records any error that occurs in the application software, usually in simple/plain text (ASCII). The System Administrator will retrieve, review and rectify the processing errors. To steps to view the Error Log are ; go to Home > Help > Error Log. It will open the Error Log screen. To save the file, click Save Log and the error log file will be saved as "log.txt" in the selected location. An example log is shown below:
|
About FOIAXpress | About this version of FOIAXpress. This includes Version Number, License information, the Serial Key, and options to Export License and Email License.
The Export License option will prompt the user to download the license, while the Email License option sends an email to the FX support address with a pre-filled message requesting a License Key. |
Technical Support | Basic Technical Support and Feedback options, with links to contact AINS for technical needs and system feedback:
|
Online Manual | Online FOIAXpress User and Administrator Manual (that's this document!) |
Online Manual (508) | Section 508-compliant User and Administrator Manual |
PAL Application | PAL Application Information and Guide |
DOJ Guide to FOIA | Link to the DOJ-issued guidelines for FOIA compliance |
FOIA Improvements Act of 2016 | Link to documentation for the FOIA Improvements act of 2016 |


