Life Cycle of a Request

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Below is an example of the typical life cycle of a Request from the time it is received until the final action is taken.

Flowchart illustrating the process of handling FOIA requests and record releases.

The ATIPXpress application allows users to track and process a Request through the entire life cycle:

  1. When a request is received, the Requester's information is captured as shown in the Create Requester screen below:

    Form fields for personal and contact information in a requester creation interface.

  2. The ATIP Request is then logged using the Create Request screen:

    Form for creating a request with various fields and options for submission.

  3. Each Request is assigned to a user, and can be assigned and re-assigned on the Assign Request screen:

    Request management interface showing user assignments and email notification options.

  4. If required for tracking purposes, a Request status can be set as "Perfected" on the Perfect Request screen:

    Instructions for setting request status to 'Perfected' with comments section and action buttons.

  5. Documents can then be requested using the Request for Documents screen:

    Form for requesting documents with fields for date, comments, and dispatch options.

  6. Documents related to the Request can also be reviewed, indexed, redacted and more through the Document Management interface:

  7. When a Request-related document is finalized, it can then be added to the Request using Add Documents to Review Log screen:

    Log of requests including details like requester, type, and status for review.

  8. In order to finalize the Request, necessary actions can be taken on the Final Actions screen:

    Document showing FOIA request details with granted disposition and action dates.

  9. Cost estimates for fulfilling the Request can be calculated using the Cost Estimation screen:

    Cost sheet detailing reproduction and alternative format services with unit rates and quantities.

  10. Invoices are created using the Billing screen:

    Invoice details including fee waiver request and various charge categories listed.

  1. Payments for Requests are disbursed using the Payments screen:

    Payment details form with fields for application fee, attachment upload, and fee items.

  2. Once all Request materials are finalized, they are submitted to the Requester using Document Delivery:

    Document delivery options including requester information and various formatting settings displayed.

  1. When the Request is ready to close, this is completed using the Close Request screen:

    FOIA request details showing balance due, disposition accepted, and document review status.