New User Notifications

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The New User Notifications configuration screen allows Administrators to configure email notifications for new users. These email notifications are automatically sent when a new user account is created.

Steps to Configure New User Notifications

  1. Click Administration > System Configuration > New User Notifications. The New User Notifications screen displays as shown below.
    User information settings for email notifications and templates in a software interface.

  2. Enter User Information for the fields described below per your agency's requirements.

Field

Description

Change Login Template

Change Login Template

Allows the user to change the login template when creating New User Information. Options include Password Invitation and User Invitation.

Display Auto Send Email Notification(s) While Creating New User

Display Auto Send Email Notification(s) While Creating New User

When this checkbox is selected, Auto Send Email Notification(s) displays when creating a new user. Additionally, the Cc Email, Bcc Email, User Template 1, and User Template 2 fields will be enabled.

Cc Email

The electronic address of a user that receives a copy of the user information correspondence.

Bcc Email

The electronic address of a user that is not revealed to the sender or other recipients but receives a copy of the user information correspondence.

User Template 1

The standard layout for the email message. The following templates are available:

Password Invitation: This template notifies a new user of their temporary password with instructions to change the password. This template must be used in conjunction with the User Invitation template.

User Invitation: This template notifies a new user of their user account and instructions to access the application. This template must be used in conjunction with the Password Invitation template.

User Template 2

The alternate layout for the email message.

  1. Click Save. A verification message appears.

  2. Click OK to accept the settings and close the message window. The screen will change to display a confirmation message.

  3. Click OK.