1 PAL Reading Room
The PAL Reading Room provides a repository where records designated for release to the public are stored in the appropriate format and are available for review and download. AX allows for information to be posted to the Access to Information and Privacy Requests (ATIP) PAL Reading Room on a scheduled basis or on-demand, so the public has access to review or download records posted for public inspection/release.
The PAL Reading Room is updated based on the frequency of the requests received by the agency, and it can include the following information:
Final opinions and orders made in adjudicating cases.
Frequently requested records. Agencies are required to post records that have received three or more requests for the same information. Agencies are then required to proactively post such records for public inspection.
Final statements of policy and interpretations that have not been published in the Federal Register.
Administrative staff manuals and instructions to staff that affect a member of the public.
Copies of records that have been the subject of a ATIP request that are of sufficient public interest or curiosity that the agency believes other persons are likely to request them.
Your agencyās annual ATIP report, which includes:
The number of requests received by the agency.
The amount of time taken to process requests.
The total fee amount collected by the agency.
ATIP Logs regarding pending or backlog requests.
Other information about the agencyās handling of ATIP requests.
Additionally, other documents may also be available in the ATIP PAL Reading Room. Any user that has access to the PAL Reading Room can view or download any document(s) in the ATIP PAL Reading Room.
2 Reading Room Notes and Tips
The following subsections offer items of note and tips for using the application.
2.1 Notes
The bullets below relate to searching and viewing documents in the PAL Reading Room:
All file cabinets are selected by default. Make sure to only select the desired file cabinet before searching by clicking only the desired checkboxes.
Refine your search by entering search criteria in the available search fields.
By default, the Document Name field contains an asterisk. The asterisk causes the system to retrieve all documents based on the search criteria.
Searching using the Content Search field provides more precise search results.
When you enter a word or phrase in the Content Search field, the system searches the content of all documents for matches.
When you enter a word or phrase in the Document Name field, the system searches the name of all documents for matches.
Click Clear to remove all information entered in the search fields.
2.2 Tips
The bullets below provide some basic rules for formulating queries:
You can type text in upper or lowercase.
You can search for any combination of letters (a-z) and numbers (0-9).
Symbols such as / \ @ ā ' + ^ # : . are ignored during a search.
To search for a complete phrase, use quotation marks. For example, the query "administrative appeal" returns documents exclusively containing the phrase administrative appeal. Typing the phrase without the quotes returns documents containing the separate words.
To search using part of a word or phrase, use the asterisk to represent the missing characters. For example, if you are searching for the document titled "Texas - Natural Resources" but donāt recall the word "Natural", type "Texas*resources" as the document name. The system will retrieve all documents containing the word 'Texas' and "resources" in the name.
NOTE: Do not use the pipe (|), ampersand (&), or exclamation point (!) as wild card expressions.
2.3 Using Boolean Operators
You can use Boolean Operators within the AX Search. Boolean operators function as follows:
The AND & OR operators refine your search by creating a relationship between search terms.
The AND operator locates documents containing all words in any order. For example, reading AND room returns documents with both "reading" and "room" anywhere in the documents.
The OR operator locates documents containing either of the two words. For example, reading OR room will fetch documents that contain either the word "reading" or the word "room".
3 Searching and Viewing Documents
Before you begin, ensure you have read the Reading Room Notes and Tips subsection of this manual for notes and guidance when searching the reading room for documents. You can also click the Search Tips button in the Search for Documents in Reading Room page to view document search tips. Follow the steps below to search for and view documents in the ATIP PAL Reading Room:
Login to the PAL Configuration site. Within the menu panel, click Reading Room Documents.

The Search for Documents in Reading Room page appears. Select the check box adjacent the reading room file cabinet you want to search.
NOTE: Click the checkbox in the header row to select all reading room file cabinets.

Enter the Folder Name to search for in the field.
NOTE: The Folder Name is the specific name of the folder inside which you want to search.
Enter the desired search terms in the Content Search field.
To search for documents published within a specific date range, use the Published Date pickers to select the desired date range.

After configuring the desired search terms, click Search. The page refreshes and the Reading Room Search Results page appears as shown below.

To download a document, click the desired document icon in the Format column. The system begins the file download immediately.

NOTE: Click the Yes/No links in the Popular Document column to view information regarding how frequently users have viewed the document.

After reviewing the search results, click Back to return to the Search for Documents in Reading Room page.
