The Search Requesters feature allows users to search for all Requesters saved in the application.
Basic Rules for Searches
The basic rules for formulating queries in full-text searches are:
Searches are not case-sensitive, so you can type your search in uppercase or lowercase characters.
You may search for any combination of letters (a-z) and numbers (0-9).
Punctuation marks such as the period, colon, semicolon, comma, and hyphen are ignored during a search.
Steps to Search Requesters
Click Home > Requesters > Search Requesters. The Search Requesters screen displays as shown below.

Enter information in the Search Criteria fields as needed.
Field | Description |
|---|---|
First Name | The first name of the Requester. |
Last Name | The surname of the Requester. |
Organization | The name of the establishment the Requester represents or is employed at. |
Category | A list of Requester categories. "All" is the default value and if accepted as the search criterion, all categories will be included in the results. |
Delinquent | Indicates whether the Requester has any delinquent payments |
Email Address | The Requester email address. |
City | The name of the city the Requester is located in. |
Country | The name of the country the Requester is located in. |
Province | The name of the province the Requester is located in. |
PAL Requester | Indicates whether the Requester is registered in the PAL |
Click Search. A list of Requesters matching the search criteria displays.
NOTE: Wild card Searches (*) are supported. If you have entered the wild card expression "A*" in the First Name field (the asterisk "*" represents āmissingā information), all Requesters whose first name begins with āAā will be returned.
Tips for Searching
Enter the Requester details such as First Name, Last Name, Organization, Category, PAL Requester, Email Address, City, Country, or Province to search for Requesters.
Select the financial status of the Requester in the Delinquent field to search for the Requesters who have a pending balance. If you choose Yes, the system will direct you to the Requesterās screen whose financial status is delinquent. If you choose No, the system will display Requesters whose financial status is not delinquent.
A custom field is a unique identifier for each Requester. Enter the correct custom field information to reduce the search time.
Click Search to retrieve all Requester records (Only if default wild cards are selected)