Sign On Mode

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You can now configure sign on modes for FOIAXpress directly from the Administration folder. Navigate to FOIAXpress Administration, then System Administration > Sign On Mode.

The Sign On Mode page allows you to configure how you authenticate into FOIAXpress. When enabled, SAML-based Single Sign-On (SSO) lets you sign in using your organization’s identity provider instead of a separate FOIAXpress account. This configuration typically requires coordination with your IT or identity management team.

Select SAML from the Sign On Mode drop-down menu.

When you choose SAML SSO, you must enter details for both the Service Provider (FOIAXpress) and Identity Provider (your organization’s authentication system).

SAML SSO Configuration

Service Provider Settings

These settings define how FOIAXpress presents itself to your identity provider. Fill these fields up with the help of your IT Administrator.

Field

Description

Issuer

The FOIAXpress login URL that your identity provider uses to identify the application.

Assertion Service URL

The location where your identity provider sends SAML responses after authentication.

Signature Certificate

The certificate FOIAXpress uses to sign outgoing SAML requests to your identity provider.
You can upload a certificate and optionally enter a certificate password.

Encryption Certificate

If your identity provider requires encrypted assertions, upload an encryption certificate and password.

Certificate Serial Number and Certificate Thumbprint

These values are used to validate the certificates exchanged between systems.

NOTE: Expiration dates display after you save changes. If a certificate cannot be read or has expired, you must upload a valid one before SSO can function. Admin users receive an automated email notification 30 days before certificate expiration.

Identity Provider Settings

These settings allow FOIAXpress to trust and interpret authentication responses from your identity provider. Fill these fields up with the help of your IT Administrator.

Field

Description

IDP Entity ID / Issuer URL

The unique identifier for your identity provider.

SAML SSO URL

The endpoint FOIAXpress redirects you to for signing in.

SAML SSO URL Binding Type

Determines how messages are transmitted (for example, HTTP POST).

SAML SLO URL

SAML SLO URL Binding Type

Used if single logout is configured by your organization.

Name ID Format

Specifies the identifier format sent by your identity provider.

Authentication Context

Authentication Context Comparison

Allows you to specify required authentication strength if your organization requires it.

Certificates and Signing Options

If signing or encryption is required by your organization, you must enter the Signature Certificate Text and Encryption Certificate Text, respectively. FOIAXpress does not enforce which signing or encryption requirements you must choose. These depend entirely on your identity provider’s policies.

You may upload an Identity Provider Certificate and specify whether authentication requests, responses, and assertions must be signed or encrypted.

NOTE: Expiration dates display after you save changes. If a certificate cannot be read or has expired, you must upload a valid one before SSO can function. Admin users receive an automated email notification 30 days before certificate expiration.

Additionally, you can control the following behaviors:

  • Sign Authentication Request

  • Want SAML Response Signed

  • Want Assertion Signed

  • Want Assertion Encrypted

  • Force Authentication (prompts your identity provider to re-challenge at every login)

  • Sign Logout Request

  • Sign Logout Response

NOTE: Force authentication may increase login time because your identity provider will not reuse an existing session.

If you cannot log in after saving SAML settings, immediately contact your FOIAXpress support representative or your organization’s administrator. You may need to revert to a safe configuration.