Starting ATIPXpress

ATIPXpress is a flexible tool that automates and simplifies ATIP and PA Request processing. As you explore the system, you will discover new ways to work more efficiently and manage your Requests. After successful installation, you can start using ATIPXpress.

Steps to Start ATIPXpress

1. Launch your internet browser.

2. Enter the ATIPXpress URL in the address bar, then hit the Enter key.

3. The ATIPXpress Login screen displays as shown below.
   
   

4. Enter your Username and Password.

   Note: Click the Forgot Password link to retrieve a lost password. A code is sent to the email associated with the Username provided, allowing the user to create a new password

5. Click Log In. The disclaimer text of the enterprise appears on the login page per your configuration in Administration > Organization Setup > Enterprise.

   Note: After logging in, the ATIPXpress home page will open as shown below. The home page contains performance-oriented components that assist users in carrying out actions quickly and easily.

   Pro Tip: You can choose French language options from the top right.

   
   

Last Login Display

After logging in, the date and time of your last successful login is displayed in the global header next to your username. This timestamp reflects your previous session's login time, not the current one, allowing you to verify whether your account may have been accessed without your knowledge.

Key Details

• Location: The Last Login timestamp appears in the global header bar, to the right of your username.

• Timestamp Format: The Last Login timestamp follows the same format as the Dashboard Last Updated On field and displays correctly in both English and French.

• First-Time Login: If you are logging in for the first time, the system displays the current login date and time instead.

• Privacy: You can only view your own last login information.

• Time Zone: The timestamp reflects the system-configured time zone. Custom time-zone overrides are not supported.

Pro Tip: For a complete history of all login activity, refer to the User Logins Report.

Session Information

An alert message displays to alert the user to the session time-out. This alert information will automatically pop up before the session is about to time-out, per the time period configured in Administration > Security > Security Configuration. This will allow users to avert the session time-out within the prescribed time, which is configurable up to 60 seconds.

1. The Alert Information screen contains countdown information as well as two buttons: Continue Your Session and Sign Out. If you click Continue Your Session, the session will continue. If you click Sign Out or do not click any button within the scheduled time, the session will automatically terminate, and you will be taken to the Login screen.

2. If your session remains inactive beyond the allowed time period, the session will automatically terminate, and you will need to login again. These time-out settings are configurable.

Using Single Sign-On or e-Authentication

1. With the proper permissions, authorized Microsoft Windows users or authorized e-Authentication users can sign into ATIPXpress directly, without typing a username and password. To configure the application this way, the user needs to be an existing member of the ATIPXpress application with a username that matches the Windows or e-Authentication username.

2. When a user logs into the application with the Single Sign-On or e-Authentication option, the disclaimer text pop-window appears on the home page, per your configuration. Read the disclaimer text, then click OK.

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Note: When using single sign-on, users are not automatically logged out when they close their browser. However, when the session passes the defined time threshold, the user will be automatically logged out in IIS. This is reflected on the User Logins Report.