Technical Support

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Please contact our Casepoint Technical Support Team if you have any user or system questions.

User/Administrator Assistance

General Information

Please visit our website for more information about our products and services.

Feedback

At Casepoint, we strive to offer you the best software and services possible. As our respected client, we welcome your comments and suggestions at any time.

When you send us an email, please be sure to include the following information when you contact us:

Product name and version number (i.e. FOIAXpress v11.x)

Subject (i.e. ā€œreports questionā€ or ā€œsystem problemā€)

Brief description (i.e. ā€œhow do I generate the Annual Reportā€ or ā€œI can’t upload filesā€.)

Your suggestion (i.e. ā€œit would be helpful if you could provide this function ā€¦ā€)