User Groups

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User Groups are clusters of individuals performing a similar function. They are categorized under various units based on the actions they perform. Different user groups are assigned for different categories of users.

Each user group can have a different set of privileges. The only user group that is pre-configured is the Admin group. The Admin user group has permissions to everything within eCASE. Admin accounts support the configuration and maintenance of eCASE. Other users can have the same privileges by simply assigning all System, Case, and File Cabinet Drawer privileges to the user group or individual user account as needed.    

To view all of the User Groups, navigate to Settings > Setup > User Group.

Table displaying group names, codes, descriptions, and active status for user management.

Creating a New User Group

Navigate to Settings > Setup > User Group > New.

Form fields for creating a new group, including name, code, description, and email.

  • Group Name - The name of the group you are creating.

  • Group Code - An abbreviation of the Group Name.]

  • Group Description - A brief description of the group being created.

  • Email ID – The Group email ID

Add/Remove Users from a User Group

Navigate to Settings > Setup > User Group > [Select a User Group] > View Users.

User management interface displaying active users and their IDs in a table format.

To Add users, click Add User and select the users you wish to include in this Group. Here you will be either type in the username of the user you wish to add or click the address book icon to select from the list of users in eCASE.

User information form displaying fields for group name and user details.

Once you have selected the user that you wish to add click Select. The user will then be added to the desired User Group.

To Remove Users, select the User you wish to remove from the list and click Remove User.