Follow the steps below to create a new case type form:

Open the App Designer by navigating to Settings > Applications. In the Applications List, select an application and click App Designer to go to the Application Configuration page.
In the left application component panel, there is a header for Case Types; click the name of a specific case type to open the Case Type Configuration page.

The interface displays case types with 'Demo Case Type 1' highlighted for selection.

In the left case type component panel, there is a header for Forms; click the menu icon next to the header to show a dropdown list of options. From the list, click New to open the UI Designer to create a new form.

Menu options in eCASE application, highlighting the 'New' form creation feature.

Select a form type. Five (5) different Form Types are supported by UI Designer (Case Form, Offline Form, Portal Form, Attachment Form, Action Form; see below for more details about each Form Type).

eCASE UI Designer interface displaying various form types for selection.

Click Next to finish the initial form configuration and open the UI Designer to begin customizing your form.

Accessing Form Template Configuration