Jobs are actions that are performed during the processing of a Request. When actions such as Document Delivery, Publishing, and Save to Disk are performed by a user, they are submitted as jobs in the system. These jobs can be viewed from the All Jobs screen by the System Administrator and users with the required Permissions.
Regular Users of the system can view jobs from the My Jobs link found on the FOIAXpress Home Page. Additionally, users can (in some cases) view jobs in a processing area of the application, such as Document Management. In such cases, users can select an option to display the My Jobs screen in that environment.
When a job is finished, users are notified via an email message from the system. This message provides a summary of the action submitted, including the time the job started, the time the job finished, the action performed by the user, and the name of the user who performed the action.
System Administrators and users with the required Permissions can view the status of a job, download documents contained in a job, and delete a job. To access the All Jobs screen shown below, click Administration > Jobs > All Jobs.
The information displayed on this screen is described below.
Field | Description |
Filter By | |
Status | The status of the job being processed. By default, all statuses will be selected from the drop-down menu. |
Scheduler | The name of the scheduler which has processed the job. By default, all schedulers will be selected from the drop-down menu. |
User | The user associated with a job. |
Job Type | The type of action performed by the user. Click on the drop-down menu to view the types of jobs that can be submitted. |
Column | |
Job ID | The unique identifier assigned to the job. This is automatically generated internally by the system when a user performs an action. Users receive a notification message once an action is performed, which includes the Job ID. |
Job Name | The name given to the job. |
Job Type | The type of action performed by the user. |
Request ID | Displays the Request ID of the processed job. |
Created By | The name of the user that submitted the job. |
Scheduler | The name of the scheduler which has processed the job. |
Started | The date and time the job began. |
Completed | The date and time the job ended. |
Status | The current status of the job. |
Duration | The amount of time it took for the job to complete processing. This is measured in hours (h), minutes (m) and seconds (s). |
Download | When a job has an available download, a link displays in this column, which when clicked, prompts the user to Open the document or Save the document to their local or network drive. |
Actions | Displays available actions for each job. |
NOTE: Click Refresh to reload information displayed on the screen and to obtain the current status of a job currently being processed. Click the Resubmit icon in the Actions column to resubmit a job for processing. A job can only be resubmitted if the status is Failed.
Steps to View a Job Status
Click Home > My Work Summary > My Jobs. The My Jobs screen displays as shown below.
Click the Status column heading to sort and view your jobs by their status.
To view details of a job's status, click the link in the Status column. The Job Details box displays as shown below.
Steps to Download a Document
Select the job you want to view the status of.
Click the Download icon in the Download column for the selected job.
The user is prompted with options to Open, Save, or Cancel.
Click one of the following buttons:
Button | Description |
Open | Opens the document for viewing. |
Save | Allows you to store the file on the local or network drive. |
Cancel | Aborts downloading the file. |
Steps to Delete a Job
Select the job you want to delete.
Click the Delete icon in the Actions column.
Steps to Filter Jobs
Users can filter the All Jobs and My Jobs screens by Status, Scheduler, User or Job Type.
Select the desired Status, Scheduler, User or Job Type from the available drop-down menus.
The screen will automatically adjust to display the jobs based on the criteria selected.
If the system cannot locate any jobs based on the selected filters, a message stating "No Jobs found" displays as shown below.
