The Attachment Types configuration allows you to create and order Attachment Types within the case folder:
Action | Description |
|---|---|
New | Create a new attachment type |
Edit | Edit attachment type |
Link | Associate an attachment from another application on the platform. The list of attachment types available can be configured:
|
Unlink | Unlink attachment type from this particular case type |
Move Up/Move Down | Rearrange the order of attachment types; the selected attachment type can be moved up or down in the order |
Set as Default | When an attachment type is set to be the Default attachment type, all files added into the case folder will automatically be set up to be added as the Default attachment type. The attachment type setting for the file can be changed before actually adding the file into the case folder, but initially the attachment type will be selected to be the Default attachment type |
Delete | Delete the selected attachment type |
