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Document Review Configuration

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The Document Review Module (DRM) is an optional module built into eCASE which allows eCASE users to annotate or redact to sanitize documents. This feature allows eCASE users to provide sanitized copies of documents to withhold sensitive information.

Navigate to Settings > System Configuration > Document Review Configuration to configure the document review module settings:

This is the landing page for the Document Review Configuration:

The following are a list of settings that can be configured in the Document Review Configuration:

Option

Description

Declassifications

This option allows eCASE Application Administrators to create new declassifications by specifying release restrictions for classified documents. Through this option, declassifications can be created, edited, activated or deactivated, and deleted.

Document Review Flags

This option allows eCASE Application Administrators to create, edit, and delete Document Review Flags to be used within the DRM. These flags can be used within the DRM to flag various pages of the document that is being reviewed. The system-generated document review flags are:

  • Disclosed in Part

  • Disclosed in Part after Consultation

  • Duplicate

  • For Consultation

  • Not Relevant

  • Not Reviewed

  • Release

  • Release after Consultation

  • Released in Full

  • Reviewed

  • Withheld

  • Withheld after Consultation

Find and Redact Patterns

This option allows eCASE Application Administrators to create a list of pattern expressions so that users can easily find the specified pattern in documents and redact all the words found.

Document Review Jobs

This option allows eCASE Application Administrators to view the list of jobs and their status for documents that are related to the Document Review Module. In the Document Review Module, many review operations are performed as asynchronous activities and are performed in the background as jobs. This option allows you to view all the jobs created and their status details by different users on all documents where they are performing document review process.

Redaction Codes

This option allows eCASE Application Administrators to create list of redaction codes and their description. Redaction codes are displayed on redactions to provide indication/legend why the information is withheld in the sanitized document for requester.

Document Review Settings

This option allows eCASE Application Administrators to configure Document Review Module settings. Following are the list of settings are required to be configured:

Original Document Location: Folder path on application server where the PDF version of document is created to work with Document Review module. It is a permanent storage.

PNG Cache Location: Folder path on application server where the PNG files for the document is created to work with Document Review module. It is a transient storage.

PNG Cache Limit: Specify the transient storage limit

Stamps/Watermark

This option allows eCASE Application Administrators to create list of stamps or watermarks that can be used during document review process. Static Stamps are created with a specified label name. Dynamic Stamps requires Internet Explorer with MS Word so that Merge fields can be created and used in the document review process on the document to create a dynamic stamp with merge field values.

Document Review Statuses

This option allows eCASE Application Administrators to create, edit, and delete document review statuses, which are used to denote the current review status of the document under review.

Standard Annotations

This option allows eCASE Application Administrators to create, edit, and delete standard annotations to be used within the DRM. The annotations defined in this setting are accessible within the DRM can be applied to documents during document review.

Failed OCR Jobs

This option allows eCASE Application Administrators to view failed OCR jobs.

Standard Review Layers

This option allows eCASE Application Administrators to create, edit, and delete standard review layers. Standard review layers are available and can be applied to any document under review. In addition to standard review layers, users can create their own review layers within the DRM.

Declassifications

The Declassifications option allows administrators to manage declassification entries organized by declassification field. Each declassification field (such as Release Restrictions) contains a list of named entries that can be applied during the document review process.

Click Declassifications on the Document Review Configuration page to open the Declassifications window.

The Declassifications window includes a Declassification Field dropdown at the top to select which declassification field to manage (e.g., Release Restrictions). The grid displays the following columns:

Column

Description

Release Restriction

The name of the declassification entry. The column header changes based on the selected Declassification Field.

Active

Whether the declassification entry is active (Yes/No).

Created By

The user who created the entry.

Created Date

The date the entry was created.

The toolbar provides the following actions: New, Refresh, Edit, Delete, and Close.

Add a Declassification

To add a new declassification entry:

  • Select the Declassification Field from the dropdown (e.g., Release Restrictions)

  • Click New in the toolbar. The New Declassification form opens

  • Enter the mandatory entry name in the required field (e.g., Release Restriction)

  • The Active checkbox is checked by default.

  • Enter a Description for the declassification entry.

  • Click Save to create the entry

Edit or Delete a Declassification

To edit an existing entry, select it from the grid and click Edit. Make the necessary changes and click Save. To delete an entry, select it from the grid and click Delete.

NOTE: Declassifications that are currently in use on documents cannot be deleted. Remove the declassification from all documents before deleting it.

Document Review Flags

The Document Review Flags option allows administrators to create, edit, and delete Document Review Flags used within the DRM. These flags can be applied to individual pages of a document during review to indicate the review disposition.

Click Document Review Flags on the Document Review Configuration page to open the Document Review Flags window.

The grid displays the following columns:

Column

Description

Document Review Flags

The name of the flag.

Active

Whether the flag is active (Yes/No).

Created By

The user who created the flag.

Created Date

The date the flag was created.

The toolbar provides the following actions: New, Refresh, Edit, Delete, and Close.

System-Generated Flags

The following document review flags are provided by the system and available by default:

Flag

Description

Disclosed in Part after Consultation

Indicates that the document page has been partially disclosed following a consultation process.

Disclosed in Part

Indicates that the document page has been partially disclosed with redactions applied.

Duplicate

Marks the document page as a duplicate of another page.

For Consultation

Indicates that the document page requires consultation before a release determination is made.

Not Relevant

Marks the document page as not relevant to the request.

Not reviewed

Indicates that the document page has not yet been reviewed.

Release

Marks the document page for release without any redactions.

Release after Consultation

Marks the document page for release following a consultation process.

Released in Full

Indicates that the document page has been released in full without any withholdings.

Reviewed

Indicates that the document page has been reviewed.

Withheld

Marks the document page as withheld in its entirety.

Withheld after Consultation

Marks the document page as withheld following a consultation process.

Add a Custom Flag

In addition to the system-provided flags, administrators can create custom document review flags by clicking New in the toolbar, entering the flag name, and clicking Save.

Edit or Delete a Flag

To edit a flag, select it from the grid and click Edit. To delete a flag, select it and click Delete.

Find and Redact Patterns

The Find and Redact Patterns option allows administrators to manage pattern expressions that users can use to find and redact matching text across documents. This is useful for bulk-redacting sensitive information such as Social Security Numbers, credit card numbers, or email addresses.

Click Find and Redact Patterns on the Document Review Configuration page to open the Find and Redact Patterns window.

The grid displays the following columns:

Column

Description

Pattern Name

A descriptive name for the pattern.

Pattern Expression

The regular expression that defines the text pattern to match.

Type

Whether the pattern is System-provided or User-created.

Active

Whether the pattern is active (Yes/No).

Created By

The user who created the pattern.

Created Date

The date the pattern was created.

The toolbar provides the following actions: New, Refresh, Edit, Delete, and Close.

System-Provided Patterns

The following patterns are provided by the system by default:

Pattern Name

Description

Social Security Number (SSN)

Matches US Social Security Numbers in standard format.

Credit Card Numbers

Matches common credit card number formats.

Currency

Matches US dollar currency amounts.

Email Addresses

Matches email address formats.

Employer ID Numbers (EIN)

Matches US Employer Identification Numbers.

Telephone Numbers

Matches US telephone number formats.

Add a Custom Pattern

To add a new find and redact pattern, click New in the toolbar, enter the Pattern Name, Pattern Expression (using regular expression syntax), and click Save.

NOTE: Pattern expressions use regular expression (regex) syntax. Ensure that the pattern is tested before deploying it for use, as incorrect patterns may match unintended text.

Edit or Delete a Pattern

To edit a pattern, select it from the grid and click Edit. To delete a pattern, select it and click Delete.

Document Review Jobs

The Document Review Jobs option allows administrators to view and manage background jobs created during the document review process. In the DRM, many operations (such as making documents redactable, saving to disk, and import operations) are processed as asynchronous background jobs.

Click Document Review Jobs on the Document Review Configuration page to open the Jobs View window.

Filter Jobs

The Filter by section at the top of the window allows you to narrow the list of displayed jobs using the following criteria:

Filter

Description

Status

Filter by job status (All, Completed, Failed, Terminated, etc.).

Scheduler

Filter by the scheduler that processed the job.

User

Filter by the user who created the job. Use the browse button (...) to search for users.

Job Type

Filter by the type of job (All, Make eCase Documents Redactable, Save To Disk, etc.).

Jobs Grid

The jobs grid displays the following columns:

Column

Description

Job Id

The unique identifier for the job.

Job Name

The name or description of the job.

Job Type

The type of operation (e.g., Make eCase Documents Redactable, Save To Disk, Image Operation Job).

Created By

The user who initiated the job.

Scheduler

The scheduler instance that processed the job.

Started

The date and time the job started processing.

Completed

The date and time the job completed or failed.

Status

The current status: Completed, Failed, or Terminated. Click the status link to view details.

Duration

The elapsed time from start to completion.

Download

A download icon is displayed for completed Save To Disk jobs, allowing you to download the output file.

Actions

Delete removes the job entry. Resubmit (available for Failed or Terminated jobs) resubmits the job for processing.

The toolbar provides Refresh and Close buttons.

Redaction Codes

The Redaction Codes option allows administrators to manage redaction codes and their descriptions. Redaction codes are displayed on redacted areas in sanitized documents to indicate the legal basis or reason for withholding the information.

Click Redaction Codes on the Document Review Configuration page to open the Redaction Codes window.

The Redaction Codes window includes a Code Type dropdown at the top to filter codes by type (e.g., Exclusions, FOIA Codes, PA Codes, PIA Codes).

The grid displays the following columns:

Column

Description

Code

The short code that appears on the redaction (e.g., "(c)(1)", "(c)(2)").

Description

A detailed description of the exemption or reason for withholding.

Description for Appeal

An alternative description used in appeal documents.

Group Name

The redaction group the code belongs to.

Active

Whether the code is active (Yes/No).

Show in Annual Report

Whether this code is included in the Annual FOIA Report.

Order in Annual Report

The display order of this code in the Annual Report.

Do Not Count Toward Disposition

Whether pages marked with this code are excluded from the disposition page count.

Created Date

The date the code was created.

The toolbar provides the following actions: New, Refresh, Edit, Delete, Move Up, Move Down, DOJ Mapping, and Close.

Add a Redaction Code

To add a new redaction code, select the Code Type from the dropdown and click New in the toolbar. Enter the code details and click Save.

Reorder Codes

Use the Move Up and Move Down buttons to change the display order of codes in the grid and in the Annual Report.

DOJ Mapping

Click DOJ Mapping in the toolbar to configure the mapping between redaction codes and the Department of Justice (DOJ) reporting categories.

NOTE: Redaction codes that are currently applied to documents in the Document Review Module cannot be deleted. Remove the code from all documents before attempting to delete it.

Document Review Settings

The Document Review Settings option allows administrators to configure storage, processing, output quality, and page formatting settings for the Document Review Module. This is the most comprehensive configuration dialog with multiple setting groups.

Click Document Review Settings on the Document Review Configuration page to open the Document Review Settings window.

Configure the following settings:

Document Storage

Setting

Description

Original Document Location

The server path where the PDF version of documents is created for the Document Review Module. This is a mandatory field.

PNG Cache Management

Setting

Description

PNG Cache Location

The server path where PNG files are cached during review. This is a mandatory field.

PNG Cache limit

The maximum cache size in gigabytes (GB). When the cache exceeds this limit, older cached files are purged.

Delete PNG Cache (Days)

Cached folders are deleted if they have not been accessed in more than the specified number of days.

Select Codes for Redactions

Select which redaction code types are available during document review:

  • FOIA Codes

  • PA Codes

  • PIA Codes

  • Exclusions

Objects to be Included in the Final (burn-in) Document

Select which annotation objects are included when generating the final sanitized document:

  • Comments Box, Sticky Notes, Straight Line, Highlight, Stamp, Ellipse

Additional Options

  • Use Black & White as Default Color for Creating Sanitized Documents and Save to Disk: when enabled, redactions default to black and white in output documents

  • Encrypt Documents — when enabled, output documents are encrypted

Document Output Quality Factor

Setting

Description

Color Images

Quality level for color image output (e.g., Medium).

Black & White Images

Quality level for black & white image output.

Default DPI

The default dots-per-inch resolution for output images (e.g., 150).

Page Number Settings

Setting

Description

Bates Format

The format for Bates numbering (e.g., Prefix NF Suffix).

Format

The page number display format (e.g., Page M of N).

Include Leading Zeros

Whether to include leading zeros in page numbers.

Headers and Footers

Configure headers and footers for output documents, including Insert Page Numbers, Bates Stamping, Insert Page Annotation, and margin settings. Each can be configured with position, font, font size, and margin values (Left, Right, Top, Bottom in inches).

Page Summary for Fully Withheld Pages

Configure how fully withheld pages are presented in the output document, including whether to display them as individual pages or summary pages, with options for position, format, font, header text, footer text, and optional watermark.

After configuring the settings, click Save to apply, Refresh to reload current values, or Close to exit.

NOTE: Ensure that the configured folder paths exist on the application server and that the eCASE application has read/write permissions to these locations. Fields marked with an asterisk (*) are mandatory.

Stamp/Watermark

The Stamp/Watermark option allows administrators to manage stamps and watermarks that can be applied to documents during the review process.

Click Stamp/Watermark on the Document Review Configuration page to open the Stamp/Watermark window.

The grid displays the following columns:

Column

Description

Stamp/Watermark

The name of the stamp or watermark.

Active

Whether the stamp is active (Yes/No).

Category

The category: Stamp, Dynamic Stamp, WaterMark, or Both (stamp and watermark).

Type

Whether the stamp is System-provided or User-created.

Created By

The user who created the stamp.

Created Date

The date the stamp was created.

The toolbar provides the following actions: New, New Dynamic Stamp, Refresh, Edit, Delete, and Close.

Add a Stamp

To add a new static stamp or watermark, click New in the toolbar. To add a dynamic stamp, click New Dynamic Stamp. Configure the stamp properties and click Save.

Stamp Categories

Category

Description

Stamp

A static stamp with fixed label text (e.g., "APPROVED", "DRAFT", "CONFIDENTIAL"). System-provided stamps include common markings.

Dynamic Stamp

A stamp that uses merge fields to pull data dynamically (e.g., reviewer name, date).

WaterMark

A watermark that appears as a background overlay on document pages.

Both

An entry that can be used as both a stamp and a watermark.

Edit or Delete a Stamp

To edit a stamp, select it from the grid and click Edit. To delete a stamp, select it and click Delete.

Document Review Statuses

The Document Review Statuses option allows administrators to create, edit, and delete document review statuses. These statuses are used to track the current review state of a document in the DRM.

Click Document Review Statuses on the Document Review Configuration page to open the Document Review Statuses window.

The grid displays the following columns:

Column

Description

Document Review Status

The name of the review status.

Active

Whether the status is active (Yes/No).

Default

Whether this is the default status assigned to new documents (Yes/No).

Created By

The user who created the status.

Created Date

The date the status was created.

The toolbar provides the following actions: New, Refresh, Edit, Delete, and Close.

Add a Review Status

To add a new review status, click New in the toolbar, enter the status name, and click Save.

Edit or Delete a Review Status

To edit a review status, select it from the grid and click Edit. To delete a status, select it and click Delete.

NOTE: Review statuses that are currently assigned to documents in the Document Review Module cannot be deleted.

Standard Annotations

The Standard Annotations option allows administrators to create, edit, and delete standard annotations available system-wide within the DRM. These annotations can be applied to documents during the review process.

Click Standard Annotations on the Document Review Configuration page to open the Standard Annotations window.

The grid displays the following columns:

Column

Description

Standard Annotation

The name of the annotation.

Active

Whether the annotation is active (Yes/No).

Default

Whether this is the default annotation (Yes/No).

Created By

The user who created the annotation.

Created Date

The date the annotation was created.

The toolbar provides the following actions: New, Refresh, Edit, Delete, and Close.

Add a Standard Annotation

To add a new standard annotation, click New in the toolbar, configure the annotation properties, and click Save.

Edit or Delete an Annotation

To edit an annotation, select it from the grid and click Edit. To delete an annotation, select it and click Delete.

Failed OCR Jobs

The Failed OCR Jobs option allows administrators to search for and manage OCR (Optical Character Recognition) jobs that have failed during the document review process. This tool helps identify and retry failed document processing operations.

Click Failed OCR Jobs on the Document Review Configuration page to open the Failed OCR Jobs window.

The Failed OCR Jobs window provides a search form under the Folder Information section with the following fields:

Field

Description

Folder Name

Search by folder name. Wildcard searches (*) are supported. Default value is * (all folders).

Include Sections

When checked, search results include folders with section names that match the search criteria.

OCR Status

Filter by OCR status (default: Failed).

Created Date

Filter by the date the job was created. Use the date picker to select a date.

Folder GUID

Search by the unique folder identifier (GUID).

Click Search to find matching failed jobs, Clear to reset the search form, or Close to exit.

Retry Failed Jobs

Click Retry All Matching Folders to resubmit all failed OCR jobs that match the current search criteria for reprocessing.

NOTE: Before retrying failed jobs, verify that the underlying issue has been resolved (e.g., corrupted documents, unsupported file formats, or server resource limitations).

Standard Review Layers

The Standard Review Layers option allows administrators to create, edit, and delete standard review layers. Standard review layers are available system-wide and can be applied to any document under review. Individual users can also create their own review layers within the DRM.

Click Standard Review Layers on the Document Review Configuration page to open the Standard Review Layers window.

Review layers allow reviewers to organize annotations and redactions into separate layers. This is useful when multiple reviewers work on the same document, or when different review passes need to be tracked separately.

The grid displays the following columns:

Column

Description

Standard Review Layer

The name of the review layer.

Active

Whether the layer is active (Yes/No).

Default

Whether this is the default review layer (Yes/No).

Created By

The user who created the layer.

Created Date

The date the layer was created.

The toolbar provides the following actions: New, Refresh, Edit, Delete, and Close.

Add a Standard Review Layer

To add a new standard review layer, click New in the toolbar, enter the layer name, and click Save.

Edit or Delete a Review Layer

To edit a review layer, select it from the grid and click Edit. To delete a layer, select it and click Delete.

NOTE: Standard review layers that are currently in use on documents cannot be deleted. In addition to standard review layers, users can create their own personal review layers within the DRM.