General Configuration

The General Configuration screen allows users with the required Permissions to configure various general application settings.

Steps to Configure General Application Settings

Click Administration > System Configuration > General Configuration. The General Configuration screen displays as shown below.
Enter information in the fields described below per your agency's requirements.

Field	Description
General Configuration
Default Date Format	The default date used for insert fields, such as Today's Date in correspondence templates. This format does not affect the appearance of dates throughout the application.
Work Hours	The number of hours spent by staff processing a Request.
Number of Days to Retain Job Listing on Home > My Jobs link	The number of days the system will retain jobs for Request processing actions such as Request for Documents and Document Delivery. The default is 14 days. The jobs will be automatically removed once the number of days has been reached.
Application URL	The web address for the ATIPXpress application.
Error Log Backup Policy	Error logs are stored in a text file in a backup directory. Once the size or number of days limit is reached, the current file is saved with a timestamp and a new file is created.
Exceeds Size	The maximum size allowable to store the Error Log file.
Exceeds Days	The maximum number of days allowable for storing the Error Log file.
Dashboard Configuration
Update for Logged-in Users Every	The time interval to update/refresh the home page dashboards for logged-in users.
Update for Non-Logged-in Users Every	The time interval to update/refresh the home page dashboards for non-logged-in users. Update time for non-logged-in users must be a multiple of the update time for logged-in users.