Life Cycle of a Request

Below is an example of the typical life cycle of a Request from the time it is received until the final action is taken.

The FOIAXpress application allows users to track and process a Request through the entire life cycle:

1. When a request is received, the Requester's information is captured as shown in the Create New Requester screen below:
   
   

2. The FOIA Request is then logged using the Create New Request screen:
   
   

3. Each Request is assigned to a user, and can be assigned and re-assigned on the Assign Request screen:
   

4. If required for tracking purposes, a Request status can be set as "Perfected" on the Perfect Request screen:
   
   

5. Documents can then be requested using the Request for Documents screen:
   
   

6. Documents related to the Request can also be reviewed, indexed, redacted and more through the Document Management interface:
   
   

7. When a Request-related document is finalized, it can then be added to the Request using Add Documents to Review Log the screen:
   
   

8. In order to finalize the Request, necessary actions can be taken on the Final Actions screen:
   
   

9. Cost estimates for fulfilling the Request can be calculated using the Cost Estimation screen:
   
   

10. Invoices are created using the Billing screen:
    
    

11. Payments for Requests are disbursed using the Payments screen:
    
    

12. Once all Request materials are finalized, they are submitted to the Requester using Document Delivery:
    
    

13. When the Request is ready to close, this is completed using the Close Request screen: