The initial phase in processing a Request is when the FOIA officer receives the Request. When the Request is received, the system will automatically assign it a unique Request number. This number is generated based on the Request number format configured when the Request type is created.
Steps to Configure Receive Request
Click Requests > Search Requests. The Search screen will be displayed.
Enter all relevant search criteria, then click Search. The received Request displays in the search results with a "Received" status. The information below displays on this screen:
Field | Description |
Request # | The Request number that is automatically assigned to the Request by FOIAXpress. |
Request Type | The Request type under which the Request is listed. The Request may be FOIA/PA, PA, Appeal, or FOIA. |
Requester | The name of the Requester. |
Organization | The organization the Requester works for. |
Primary User | The primary user of a Request is whoever creates it until it is assigned to another user for processing. |
Received Date | The date on which the Request is created. |
Target Date | The date by which the Requested information is due to be delivered to the Requester. The target date calculation is set under Administration > System Configuration > Request Configuration. |
Remaining Days | The number of days remaining to complete the Request. If the Request status is changed to On Hold-Need Info/Clarification. At the perfecting stage, the remaining days will be calculated according to the setting at Administration > Request Configuration. |
Request Status | The current status of the Request. Each status is distinguished for easy identification. |
Action | A link to the Perform Next Action Screen for the Request. |