The Request Dispositions Report shows a summarized disposition of all closed Requests.
Steps to Generate a Request Disposition Report
Click Reports > Request Management Reports > Request Disposition. The Request Disposition Report screen displays as shown below.
Enter information in the following fields as necessary:
Field | Description |
|---|---|
Report Header Display Options | |
Display on all pages | Display the report header on all pages of the report. |
Display on 1st page | Only display the report header on the first page of the report. |
Do not display on any pages | Do not display the report header on any pages of the report. |
Select Report Type | |
Disposition Summary | Generate the report in the Disposition Summary format. |
Detail Disposition | Generate the report in the Detail Disposition format. |
Request Closed/Request Received Date | |
Between the Dates | Generate the report for Requests closed within a specified date range. If selected, also select a date range. |
For the Month | Generate the report for Requests closed within a specified month and year. If selected, also select a month and year. |
For the Year | Generate the report for Requests closed within a specified year. If selected, also select Calendar Year or Fiscal Year, and select a year from the drop-down menu. |
Year to Date | Generate the report for Requests closed from a specified year to the current date. If selected, also select a Year from the drop-down menu. |
Filter By | |
Request ID | The identification number assigned to a Request. |
Request Type | Request Type(s), as selected from the drop-down menu. All will be selected by default. |
Action Office | Action Office(s), as selected from the drop-down menu. All will be selected by default. |
Click Generate. The Request Disposition Report displays as shown below.
For information on printing reports, see Printing, Emailing, and Exporting Reports.