Request History Report

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The Request History Report provides the following request details:

  • Actions performed on the Request

  • Action performed date

  • The number of days taken for each action

  • Who performed that action within a specific time period

NOTE: This report cannot be customized and you must have the Request Reports Privilege to work with this report type.

Steps to Generate a Request History Report

  1. Click Reports > Request Management Reports > Request History. The  Request History screen displays as shown below.

Request history interface showing date selection and filter options for report generation.

  1. Enter information in the following fields as necessary:

Field

Description

Report Header Display Options

Display on 1st page

Only display the report header on the first page of the report.

Display on all pages

Display the report header on all pages of the report.

Do not display on any pages

Do not display the report header on any pages of the report.

Request Received

Between the Dates

Generate the report for Requests received within a specified date range. If selected, also select a date range.

For the Month

Generate the report for Requests received within a specified month and year. If selected, also select a month and year.

For the Year

Generate the report for Requests received within a specified year. If selected, also select Calendar Year or Fiscal Year, and select a year from the drop-down menu.

Year to Date

Generate the report for Requests received from a specified year to the current date. If selected, also select a Year from the drop-down menu.

Filter By

Request ID

The identification number assigned to a Request.

Request Type

Request Type(s), as selected from the drop-down menu. All will be selected by default.

Action Office

Action Office(s), as selected from the drop-down menu. All will be selected by default.

  1. Click Generate. The Request History Report displays as shown below.

Request history report detailing actions taken and dates for fiscal year 2016.

For information on printing reports, see Printing, Emailing, and Exporting Reports.