The time spent processing a Request is counted as work hours that are used in calculating Staff Processing Costs.
Steps to Create Staff Processing Costs
Open the Request for which you want to create Staff Processing Costs.
Click More Actions. The More Actions screen will be displayed as shown below.
Click Staff Processing Costs (Highlighted above). The Staff Processing Costs screen will be displayed as shown below.
Click New. The New Staff Processing Cost screen displays as shown below.
Enter information in the fields described below as needed
Field | Description |
|---|---|
User Name | The name of the user who processed the Request. |
Date | The date on which the Staff Processing Cost is being created. |
Activity | The activity the User has participated in. Using the drop-down menu, select an activity. |
Job Level | The Job Level associated with the Staff Processing Cost record. Job Levels can be configured in Administration > Lookups > Job Levels. |
Rate | The fee rate configured in Administration > Lookups > Job Levels. |
Hours | The amount of hours a User has worked to search for the responsive records required for the Request. |
Total Cost ($) | Total Cost is automatically calculated based on the values entered for Rate and Hours. |
Notes | The Notes field allows users to enter any necessary information about the Record Search Processing Cost. |
Click Save.
Steps to Edit Staff Processing Costs
Open the Request for which you want to edit Staff Processing Costs.
Click More Actions. The More Actions screen displays as shown below.
Click Staff Processing Costs (highlighted in the image above). The Staff Processing Costs screen displays as shown below.
Select the Staff Processing Cost item that you want to edit, then click Edit. The Edit Staff Processing Cost screen displays as shown below.
Edit the Staff Processing Cost Details fields as necessary: These fields are described under Create Staff Processing Costs.
Click Save. A verification message displays as shown below.
Click OK.
Steps to Delete Staff Processing Costs
Open the Request for which you want to edit Staff Processing Costs.
Click More Actions. The More Actions screen displays as shown below.
3. Click Staff Processing Costs (highlighted above). The Staff Processing Costs screen displays as shown below.
Select the Staff Processing Costs item you want to delete, then click Delete.
A verification message displays. Click OK to delete the item.