The TeleMessage Integration Configuration allows you to configure a TeleMessage integration for Mobile Message Archive search and import.
Navigate to the TeleMessage Integration Configuration menu (Administration > System Administration > TeleMessage Integration Configuration).
The TeleMessage Integration Configuration screen appears as shown below. Fill in these fields with the correct details to configure the integration.
NOTE: Please consult with Casepoint support to obtain the correct values for these fields, based on your specific environment and integration.
Field | Description |
Client Id | The Client Id (or Application ID) represents the application's identity in the directory. When the application interacts with Azure services or APIs, it presents this ID as part of the authentication process to prove its identity. |
Secret Key Value | A credential, often a string value, generated for an application to authenticate itself against Azure services. This key is paired with the Client ID to authenticate the application. It's like a password and is used as part of the authentication flow to ensure that only the application with the correct credentials can access protected resources. |
Represents a Microsoft Entra user account used for this integration. | |
Tenant Id | The identifier of the Azure AD tenant where the application and its related resources (like users, groups, and applications) are registered. Azure AD tenants are unique environments created by organizations to manage and secure access to their resources. The Tenant Id is used to specify which Azure AD tenant the application is associated with. |
MailBox | The location where your emails, contacts, calendar events, tasks, and other personal information are stored. |
After configuring these fields, click Save to save the settings.
Once your integration is configured, your users will be able to search the TeleMessage Mobile Message Archive using the Add Documents drop down and selecting Mobile Message Archive