User Interface - About Search Scopes

Prev Next

The Search Scopes configuration allows the user to customize the search scopes used in the Quick Search menu in the application. Search scopes allow you to add frequently used search parameters to the quick search menu. By default the system includes Search Documents and Contacts, which can be deleted.

Search Scopes are shown in the sample screen below:

To access Search Scopes configuration, navigate to the App Designer (Settings > Applications > App Designer), then click the Search Scopes option (under User Interface). The Add and edit search scopes screen is shown below:

Ref

Option

Description

A

Search Scopes List

All Search Scopes are listed here, including system and custom scopes

B

New Search Scope

Add a new custom Search Scope to your application

C

Edit Search Scope

Select and edit an existing Search Scope

D

Delete Search Scope

Delete a custom Search Scope

There are three scope types available to create:

Scope

Description

Folder

Narrow down search results to only folders, or folders under a specific case type

Contact

Narrow down search results to system contacts

Document

Narrow down search results to documents