Workflow Configuration options are available from the Case Type Components panel, as shown below:
Click a specific workflow under the Workflows header to open the Workflow Configuration Settings. Refer to the Workflow Configuration section for more information.
Click on the Edit icon
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next to a workflow name to open the workflow for editing in the Workflow Designer. Refer to the Workflow Designer section for more information.Click on Menu Icon
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next to the Workflow header to view action options: New and Link Workflows. These are described in the following table.
Action | Description |
|---|---|
New | Create a new workflow; opens Workflow Designer. Please refer to the Workflow Designer section for more information. |
Link Workflows | Redirects to a page where other workflows from other case types within application can be linked with the case type:
|
