Product Enhancements
1.1 Rebranding Casepoint as a Unified Platform
Introduced a new release to unify all products under the Casepoint brand, updating branding elements across the platform to deliver a consistent and cohesive brand experience.
1.2 RoboHelp to Doc. 360 KB Migration
#ID 1365176
A Smarter, Better Resource Center - Now Live!
We are delighted to announce that our legacy Resource Center has been successfully migrated to a new, modern, and feature-rich Knowledge Base - marking an exciting step forward in our commitment to continuously improving your experience.
You may now access all resources and Knowledge Base articles at our new location: š https://guide.casepoint.com/resource-center/
Please be informed that the previous link (https://docs.opexustech.com/docs/resourcecenter/) will soon be unavailable. We encourage you to save the new link for future access.
NOTE: If you experience any difficulty accessing the new link, kindly request your IT or support team to whitelist guide.casepoint.com to ensure seamless access.
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1.3 New Login Fields in LDAP Search
ID #1414071
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With this enhancement, additional search filters have been introduced to improve usability and search accuracy. The Login field has been replaced with First Name, Middle Name, and Last Name filters. Since users are more likely to know these details, the updated filters enable a more intuitive and efficient search experience.
These enhancements are now available on the Agency Employee form, allowing users to perform LDAP searches more effectively.
Bug Fixes
ID | Description |
|---|---|
1398243 | Resolved an issue where the application link in the User Invitation email was not functioning correctly, restoring proper access for invited users. |
1406821 | Corrected an issue where letter template data was not loading correctly, ensuring templates are displayed as expected. |
1409696 | Addressed an issue where the Delegate to Me button was not responding, restoring correct delegation functionality. |
1417774 | Resolved an issue where the selected font in letter templates was not retained and was being unintentionally changed after loading or rendering. |
1418744 | Resolved an issue where formatting changes during field replacement caused the selected font to be overridden, ensuring consistent font appearance in generated documents. |
1420323 | Implemented a configurable captcha toggle for the Investigation Hotline portal, allowing secure internal environments to disable CAPTCHA while preserving the existing flow for all other customers. |