Documentation Index

Fetch the complete documentation index at: https://guide.casepoint.com/llms.txt

Use this file to discover all available pages before exploring further.

eCase Investigations Release Notes 26.3.2.0

  • Updated on Jul 25, 2026
  • 1 minute(s) read
Prev Next

Product Enhancements

Hotline Data Tab Limited to Complaint Cases

EI1.png

The Hotline Data tab is now available only for Complaint cases that originate from the portal. When a Complaint is converted to a Preliminary or Investigation case, the Hotline Data tab is no longer displayed, while the underlying portal submission data is retained. This change ensures that the original hotline submission is available only during the complaint intake stage, without affecting the content, permissions, or behavior of the tab on Complaint cases.

Bug Fixes

We’ve addressed the following bugs in this version of eCase Investigations:

ID

Description

1546270

Resolved an issue in eCase Investigations where opening the Attachments tab of a case created from a Hotline portal submission could display a runtime error. This occurred when background processing ran simultaneously for the same attachment, creating a duplicate document record. Attachment records are now de-duplicated automatically and the Attachments tab loads reliably.