The Staff Processing Costs screen displays any Staff Processing Costs for the selected Request.
NOTE: The time spent processing a Request is counted as work hours that are used in calculating Staff Processing Costs.
Steps to View Staff Processing Costs
Open a Request for which you want to view Staff Processing Costs.
Click Log/Reports. The Log/Reports screen displays as shown below.
Click Staff Processing Costs. The Staff Processing Costs screen displays as shown below.
On the Staff Processing Costs screen, the following information is displayed:
Field | Description |
User Name | The user associated with the Staff Processing Cost. |
Activity | The type of work performed. |
Created by | The user who created the Staff Processing Cost. |
Date | The date the Staff Processing Cost was created. |
Rate | The amount of dollars per hour used to calculate the Total Cost. |
Hour | The number of hours spent on staff processing. |
Total Cost | The total cost calculated by multiplying Rate x Hour. |
Additionally, users can take the following actions on this screen:
Field | Description |
Refresh | Refresh the Staff Processing Costs screen. |
Edit | Edit a Staff Processing Cost (See Edit Staff Processing Costs) |
Delete | Delete a Staff Processing Cost (See Delete Staff Processing Costs) |
Close | Close the Staff Processing Costs screen |
Steps to Edit Staff Processing Costs
Open the Request for which you want to edit Staff Processing Costs.
Click More Actions. The More Actions screen displays as shown below.
Click Staff Processing Costs (highlighted in the image above). The Staff Processing Costs screen displays as shown below.
Select the Staff Processing Cost item that you want to edit, then click Edit. The Edit Staff Processing Cost screen displays as shown below.
Edit the Staff Processing Cost Details fields as necessary: These fields are described under Create Staff Processing Costs.
Click Save. A verification message displays as shown below.
Click OK.
Steps to Delete Staff Processing Costs
Open the Request for which you want to edit Staff Processing Costs.
Click More Actions. The More Actions screen displays as shown below.
Click Staff Processing Costs (highlighted above). The Staff Processing Costs screen displays as shown below.
Select the Staff Processing Costs item you want to delete, then click Delete.
A verification message displays. Click OK to delete the item.