The Work Hours Report lists the details of all work hours needed for processing a Request. These work hours are applied to the total cost of the Request.
Steps to Generate a Work Hours Report
Click Reports > Billing Reports > Work Hours. The Work Hours screen displays as shown below.
Enter information in the following fields as necessary:
Field | Description |
Report Header Display Options | |
Display on 1st page | Only display the report header on the first page of the report. |
Display on all pages | Display the report header on all pages of the report. |
Do not display on any pages | Do not display the report header on any pages of the report. |
Select Report View Type | |
Staff Processing Costs | View Staff Processing Costs in the report. |
Record Search Processing Costs | View Record Search Processing Costs in the report. |
Select Report View Type | |
Cost Details | View Cost Details in the report. |
Cost Summary | View Cost Summary in the report. |
Work Hours Applied | |
Between the Dates | Include work hours applied within a specified date range. If selected, also enter a start and end date manually, or click the calendar icons and select the date range. |
For the Month | Include work hours applied for a specified month and year. If selected, also select a Month and Year from the drop-down menus. |
For the Year | Include work hours applied for a specified year. If selected, also select either Calendar Year or Fiscal Year, as well as a Year from the drop-down menu. |
Year to Date | Include work hours applied from a specified year to the current date. If selected, also select a Year from the drop-down menu. |
Filter By | |
Request ID | The identification number assigned to a Request. |
Request Type | Request Type(s), as selected from the drop-down menu. All will be selected by default. |
Action Office | Action Office(s), as selected from the drop-down menu. All will be selected by default. |
Request Status | Request Status(es), as selected from the drop-down menu. All will be selected by default. |
User Name | User Name(s). All will be selected by default. |
Activity | Activities, as selected from the drop-down menu. All will be selected by default. |
Include Comments | Include comments in the report. |
Click Generate. The Work Hours Report displays based on the criteria you selected in step 2. As an example, Staff Processing Cost and Cost Summary were selected for the report shown below.
For information on printing reports, see Printing, Emailing, and Exporting Reports.